Customer Support

Let us assist you

If you are unable to find the answers to your questions in the information provided below, please contact our Graber Customer Service and a representative will be happy to assist you.

Contact Us

Contact Us
Graber Customer Service Representatives are available to assist you with all of your window treatment and installation questions.

Order Status

My Account
Find out when your order was shipped, where it is and its estimated delivery date.

Installation

Installation Instructions
Step-by-step instructions make installing your Graber window treatments a breeze.

Service and Replacement Parts

Service and Replacement Parts
Learn how to request replacements for missing or damaged parts and how to obtain repair information.

Replacement Parts Order Forms

Replacement Parts Order Forms
Download replacement parts order forms.

Troubleshooting

Troubleshooting
Access guides to help you diagnose and solve problems with your Graber window treatments.

Care & Cleaning

Care & Cleaning
Simple cleaning instructions to maintain your Graber window treatments.

Warranty

Warranty
Everything you need to know about our comprehensive warranties and claims process.

Safety

Safety
Learn more about our innovative safety features and how to modify pre-2001 window treatments.

FAQ's

Frequently Asked Questions
Find answers to commonly-asked questions.